Privacy Policy.

1. Who we are

Mercode is an independent Android reference app developed by Creovum. It helps users understand reported Mercedes-Benz service codes. Mercode is not affiliated with or endorsed by Mercedes-Benz. This policy describes how Mercode handles information.

2. Information Mercode uses

Mercode is designed to work locally on your device. To provide service-code lookups, it uses:

• Service-code searches: the code you enter, such as B2.
• Engine-type selection: the filter you choose, such as diesel or petrol.
• On-screen state: whether you have opened the code directory or particular information panels.

These are processed in the app to display relevant reference information. Mercode does not require an account or ask for your name, email address or vehicle identification number (VIN) to use the lookup feature. The current app does not request access to your location, contacts, camera or photos.

If you choose to report a missing code, you can also enter your vehicle model and model year. See section 4 for how reports are handled.

3. How service-code searches work

Mercode matches your input against a reference database included with the app. The lookups run on your device and do not require an internet connection. The current Android app does not request the INTERNET permission and does not send your searches or engine-type selections to a Creovum server.

4. Reporting a missing service code

When a service code is not found, Mercode offers an optional Report this code feature. You can enter your vehicle model and model year; the service code you searched for and your selected engine type (diesel or petrol) are included automatically.

Choosing Submit report opens your device's email application with a pre-filled recipient (creovum@s-eriksson.se), subject line and message. You can review or edit the message, and you must send the email yourself. Mercode does not send reports automatically or upload them to a Creovum server.

If you send the email, Creovum receives the information you include, along with your email address and any information normally included by your email provider. We use submitted reports to review possible additions or corrections to Mercode's service-code reference data and, if needed, respond to you. Your email provider handles the email under its own privacy policy. You do not need to report a code to continue using Mercode.

5. Collection, sharing and analytics

Mercode does not include advertising, analytics, tracking SDKs or an app-operated online account service. Creovum does not receive ordinary service-code searches or in-app filter selections through Mercode, and the app does not transmit them to advertisers or other third parties.

If you voluntarily send a missing-code report or contact Creovum by email, we receive the information you choose to send and use it to review the report or respond to your inquiry. This is separate from Mercode's offline lookup feature. We do not automatically publish user-submitted information.

6. App stores and this website

If you download Mercode through Google Play or another app store, the store operator may process information relating to downloads, installations, device compatibility or diagnostics under its own privacy policy. The current version of Mercode does not offer in-app purchases. For Google Play, see Google's Privacy Policy.

This policy page is hosted on GitHub Pages. When you visit the website, GitHub may process visitor IP addresses and technical website data under GitHub's Privacy Statement. This is separate from Mercode's offline service-code lookups. Creovum has not added advertising or analytics scripts to this page.

7. Storage, retention and deletion

Mercode's service-code reference data is bundled with the app. Search text, filter choices and open panels are held as on-device screen state while you use Mercode. Android may temporarily preserve some screen state to restore the interface after a configuration change or process restart. The app does not maintain a Creovum-hosted search history or an online user profile.

You can clear Mercode's app data in Android settings or uninstall it to remove app-managed local state. If you email a missing-code report or other inquiry, the correspondence is handled in Creovum's email account and retained only as needed to review your report, respond to your inquiry or meet applicable obligations. You can ask about that correspondence or request its deletion using the contact address below.

8. Security

Mercode's current lookup feature runs on the device without transferring search information to an online service. This limits the information exposed during ordinary use. If you choose to send a report, the email is handled by your selected email provider. External services such as Google Play, GitHub Pages and email providers manage their own data and security practices.

9. Changes to this policy

If Mercode's features or data practices change, this policy will be reviewed and updated. A revised effective date will be shown on this page. The statements above describe the reviewed version of Mercode, not features that may be introduced later.

10. Contact